Called in first to see if I could get my pants hemmed that I need done the same day. I wasn't sure if it was possible but Ali kindly agreed to come into the shop so he could take a look. Came in, and he measured the length I needed off and gave me some advice about what I could do with them. He seem knowledgeable and assured me the pants will come out the way I want. Will definitely be coming back since I'm a short girl and I need pretty much all of my pants hemmed.
When I picked the shirt up next the alterations have been undone and he explained to me that he was going to charge me to alter the shirt the way I had originally asked him to do it. At this point I took the shirt, thanked him kindly and I have chosen to take my business elsewhere.
I want to start by saying I was a very loyal and well-paying customer of this dry-cleaning alteration shop for almost 2 years. I have had at least 20 shirts altered and all of my dry cleaning done for two years at the shop. I had a couple of unpleasant experiences where he was rude and short with me, once he knocked the button off of and they're very nice pair of suit pants and when I asked him about it he said to cover it with a belt and it's OK because the pants have a zipper. Another time when they altered a shirt of mine I was not able to button up the shirt when I picked it up. But by my last experience I was finished bringing my business to this shop.
Excellent service! Friendly and fast! I wouldn't go anywhere else.
I asked him to alter a shirt Of mine that had a very obvious plaid pattern and typically he altered my shirts under the arms and along. But this time he chose to alter the back of the shirt making the plaid pattern look extremely awkward. When I brought the shirt back and explained my displeasure in the way the shirt looked and he argued with me telling me I was wrong and that the shirt looked fine. After about 10 minutes going back-and-forth he agreed to fix the shirt but made it very obvious he was annoyed and upset with me.
The customer service here is great! The owner is really nice and I enjoy having conversations with him. I bring in all of my clothes to him for dry cleaning. He is by far the cheapest in the area with $5 per pants and will give a volume discount as well! He does great work and, I love coming to him! He also does hemming and tailoring!
Bought my dress for $8 , he charged me $60 for alterations. The dress was only shortened barely an inch, it's way too overpriced for goodness sake. That was my first and last experience, also he made comments about my character comparing me directly to a friend I brought with me to the store. To me, that is just plain rude to judge someone based on their appearance. Its totally unprofessional. I have another prom event coming up, and this time I won't make the same mistake.
Magic Cleaners And Alterations is a US Laundry based in Shoreline, Washington. Magic Cleaners And Alterations is located at 14701 Aurora Ave N, Shoreline, WA 98133, USA.
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